Cancellation policies

1. If a traveler cancels 24 hours prior the pick-up time, 10% of the total trip cost will be deducted.
2. If a traveler cancels within 24 hours prior the pick-up time, no refund.
3. The refunds will be made by online transfer to the customer’s bank account. No cash refund requests.
4. The amount will be refunded approximately within 7 business days.
5. Producing the booking voucher provided earlier is mandatory to avail the car rental services by Just-car-rent Travel Strores.If this is not done it entitles the driver to refuse service delivery without any liability on us to refund the booking amount.
6. It may happen that for some travel routes, the cab model which was reserved earlier by a customer online will not be able to actually run during travel due to the prevailing road conditions (OR) the probable danger of natural disasters. The reasons mentioned are beyond the control of Just-car-rent Travel Strores. In such a case Just-car-rent Travel Strores will provide an upgraded cab model which is typically used in that region at an additional charge. If the customer does not want Just-car-rent Travel Strores to provide an upgraded car model a refund will be made.
7. Transfer and local car rental services are valid only within city limits.For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.
8. Customer can request for amendments to a booking made earlier by him only if the request is done 24 hours before the pick up time. No changes will be done within 24 hours of the time of pick up time. In cases where amendments are requested on cab type, the cab type requested is subject to availability. In case of a no show where the customer has not informed Just-car-rent Travel Strores on the changes on his schedule 24 hours before the pick up no refunds will be made.The amendments can be done by contacting the support team of Just-car-rent Travel Strores on on +91 9689193918 and mention the booking reference number (CRN number). 
9. In a scenario, where in a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of Just-car-rent Travel Strores being an on-line car aggregator will take all necessary efforts to provide the customer an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer a full refund, which will be processed in a maximum 7 days from the day the cab travel was scheduled to begin. Just-car-rent Travel Strores is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.
10. It may happen that for some regions that the cab model which was reserved earlier by a customer online cannot be actually made available due to restrictions by local cab associations in that geography, which are beyond the control of Just-car-rent Travel Strores. In such a case Just-car-rent Travel Strores will make a full refund.